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1. How long does it take to receive a check for an easement?

On average, 30 days after receipt of the signed easement provided no additional approval from the committee is necessary. If additional approval is necessary, it may take 6 weeks for the check to be issued.

2. How do I get added to the bid list?

A current Vendor Application (PDF) must be completed and submitted to the Gas and Water purchasing office to be qualified prior to bid award. Vendors who provide more than one product or service must fill out the commodity code section and/or note which products or services they provide. Bids and proposals are advertised in the Leaf Chronicle newspaper under the Public Notice section.

3. What is the process for becoming a vendor?

Complete and submit a Vendor Application (PDF). Call the Purchasing Department at 931-645-7400 and an application will be mailed to you.

4. How do I locate a water/sewer line?

Call Tennessee One Call at 800-351-1111 and/or contact the Engineering Department's Office for more information.

One of the most important functions of the Engineering Department is the administration of the Tennessee One Call (TNOC) program. The Tennessee One Call System, Inc. (TOC) is a computerized information center located in Nashville which establishes a communication link between excavators and those who operate underground facilities (operators) in Tennessee. The Tennessee Code requires anyone who engages in, or is responsible for, the planning or performance of any type of excavation to provide at least three working days advance notice and not more than ten working days notice to underground facility owners who may be affected by the excavation.

5. If a utility is not in an area how can it be made available to a property and who do I contact?

For water or sewer, contact the Engineering Department’s office with the address of the property and the proposed usage (is this for one house, or for developing a subdivision) and our staff will complete a feasibility study. Call 931-645-7400 and ask for the Gas Department to complete a gas feasibility study.

6. If a utility is in an area but not connected to the property how can it be made available and who do I contact?

Contact the Engineering Department’s office to verify the location/feasibility of the utility. Next, call 931-645-7400 and ask for New Services for connection fees. You will then need to contact a plumber or contractor for an estimate to make the connection.

7. If a utility is in the process of being installed in a neighborhood, how do I find out who is the Project Manager?

For water or sewer contact the Engineering Department’s office at 931-645-7418. For Gas, call 931-645-7400 and ask for the Gas Department. Be prepared to provide the subdivision name and/or street address of the property.

8. What are the fees for connection to utilities?

Please contact Gas and Water New Services Department at 931-645-7400 to determine connection fees.

9. I am looking to purchase property outside the city limits, who will provide my utilities?

Contact information depends on the location of the property:

• If the property is across the Cumerland River on Highway 48/13 or Zinc Plant Road, Cunningham Utility District will provide your water. They may be reached by calling 931-387-3387. 
• If the property is West of Dotsonville Road along Highway 79 (Dover Road) you will need to contact the Woodlawn Utility District at 931-552-2921. 
• If the property is east of McAdoo Creek Road along Highway 41-A it is in the East Montgomery Utility District. They can be reached by calling 615-307-3255.